Clinical & Medical Negligence Solicitors in Newcastle

Clinical Negligence

If you have suffered in any way due to medical negligence, we are here for you. We are one of the leading medical negligence law firms in the North East and we are here for any claim you may have.

Contact Hay & Kilner by calling us on 0191 232 8345 to discuss your claim now, or fill out our contact form and we will get in touch with you.

How we can help

We are dedicated to helping victims of all types of clinical, medical and and dental negligence claims. We will take the time to get to know you and understand exactly what you have been through to get you the compensation you deserve. We provide a high-quality service and represent clients in all areas of the region including Newcastle upon Tyne, Gateshead, Tyne & Wear, South Shields, Sunderland, County Durham, Teesside, Middlesbrough, Northumberland, and Berwick.

The majority of our instructions are accepted on a no win, no fee basis.

For over 25 years, we have been recognised as a top-tier firm by The Legal 500 and Chambers & Partners, both independently researched guides to the legal profession.

Many thousands of people receive medical treatment every single day and in the vast majority of cases, this treatment is appropriate and effective. Unfortunately, sometimes things can go wrong, and the consequences on your health can be serious. If you, or someone close to you, has suffered injury or loss as a result of negligent treatment or medical malpractice, it may be possible to make a clinical negligence claim with the support of our medical negligence lawyers.

What is medical negligence?

Medical negligence arises as a result of having been injured, or otherwise negatively impacted, as a result of negligent medical care. If this happens to you, you are entitled to take legal action for compensation. In this instance, seeking the help of a specialist medical negligence law firm like Hay & Kilner, with our medical and clinical negligence experts, is the best course of action.

How can I claim for medical negligence?

The first step in claiming compensation for clinical, dental, or medical negligence is by talking to a lawyer who specialises in medical negligence. Our medical negligence solicitors in Newcastle will be able to give you an estimation of how long your claim could take, and provide an estimate of how much you could be entitled to in compensation.

Can I claim medical negligence on behalf of someone else?

Yes, you can claim medical negligence compensation on behalf of a next of kin if they have died as a result of medical negligence, or they do not have capacity to take legal action themselves.

Get in touch with Hay & Kilner and speak to our specialist medical negligence solicitors today to start your claim.

What will a specialist medical negligence team do for me?

We will investigate your medical negligence claim fully, from obtaining the relevant medical records and independent medical evidence to potentially acting on behalf of you in court. We will be able to advise you on the merits of your claim and value your claim before the settlement.

If you have suffered an amputation, harm, or financial loss, as a result of negligent treatment, you may be able to make an amputation claim irrespective of whether the treatment was provided under the NHS or on a private basis.

Make an amputation claim.

You may be able to claim compensation for any injuries your child has suffered during or after childbirth as a result of medical negligence i.e. because of a mistake made by a doctor or other medical clinician.

Make a birth injury claim.

We understand the impact a brain injury can have on you and your family. Brain injuries can differ in severity, causing temporary problems or life-changing catastrophic injuries.

Some of the main causes of brain injury are a lack of oxygen at birth, brain damage caused during surgery, misdiagnosis or delayed treatment of a medical condition or an overdose of medication.

Make a brain injury claim.

It is well known that an early diagnosis of cancer improves outcomes for those unfortunate to develop this disease. If you have experienced medical negligence which led to a delay in your cancer diagnosis, we can help to explore your right to a cancer misdiagnosis claim.

If you have suffered due to negligent dental treatment you may be able to submit a claim for compensation. We will be able to assess your situation and provide guidance and advice on how to proceed.

Make a dental negligence claim.

We know that no amount of money can replace a loved one who has died due to negligent medical treatment. However, if you have lost someone you may wish to claim for the financial losses which you have suffered as a result of the fatal error.

We’ll be by your side to find out what happened and why, assisting with the inquest process, if necessary, and recovering compensation which will hopefully make life for you and your family easier financially.

Make a fatal claim.

Your GP will usually be your first point of contact with the NHS and will investigate, diagnose and treat your symptoms where appropriate.

On occasion signs and symptoms are missed, or go undiagnosed, with potentially serious consequences which could end up being fatal.

Make a GP negligence claim.

If you have a loved one in a nursing or care home, you put your trust into those caring for them, and expect to feel safe in the knowledge they are being looked after. Sometimes, however, there are time when this is not the case.

We are regularly instructed by patients or their families in relation to the development of pressure sores, failure to provide adequate supervision and assistance, and lack of attention to hydration and nutrition.

Make a nursing and care home claim.

We know how distressing it can be to have your vision impaired in any way. If you sustain an eye injury due to medical negligence you could be entitled to a substantial compensation claim that reflects the severity of the injury and the effect it will have on your life.

Make an eye injury claim.

Obstetricians and Gynaecologists are not only involved in the care of pregnant women, labour and childbirth, but also provide care and treatment to women for a range of other symptoms and conditions. Mistakes can occur at any time and, if you have suffered injury as a result of medical negligence i.e. because of a mistake made by an obstetrician or gynaecologist, you may be entitled to compensation.

Make an obstetric and gynaecological claim.

View our latest Obstetrician and Gynaecology Case Report.

If you have been subjected to negligent care in relation to orthopaedic surgery you may have experienced complications such as nerve damage, serious wound infection or amputation.

We have settled many orthopaedic claims, including those relating to substandard hip replacement, knee, ankle and wrist surgery, against private facilities and the NHS.

Find out how we can help you with your orthopaedic claim.

If do you encounter problems during your pregnancy and/or the birth of your child, you expect nothing less than to receive the best care and to feel confident that if things don’t run smoothly, clinicians will act appropriately.

Sometimes this is not the case and if you, or your child, have suffered as a result of substandard medical care we will be here to help as much as we possibly can.

Our specialist team have recovered millions of pounds of compensation on behalf of our clients specifically in this area and we can do the same for you.

Make a birth injury claim.

If you have been diagnosed with sepsis or meningitis, and have suffered harm, or financial loss, as a result of negligent treatment in respect of sepsis or meningitis, or a loved one has sadly died as a result of sepsis or meningitis, you may be able to make a sepsis/meningitis claim irrespective of whether the treatment was received under the NHS or on a private basis.

Make a sepsis or meningitis claim.

Regardless of how you came by your spinal injury, whether it be medical negligence, a road traffic accident or injury at work, if someone was to blame, we can assist you in getting the compensation you need to get your life back on track.

Where liability is admitted, we can assist in obtaining interim payments which can help to put rehabilitation programs in place to optimise your recovery.

We work with some of the best organisations specialising in spinal injury recovery, allowing us to provide you with a collaborative team approach.

Make a spinal injury claim.

If you have been caused harm because of a surgical error, poor equipment or poor surgical technique, you may be entitled to compensation.

No matter what the surgery, provided by the NHS or privately, if you have suffered physically or mentally as a result, we are here for you and can help you with your claim.

Make a surgical negligence claim.

Client Client Client Legal 500 Chambers & Partners Chambers & Partners Legal 500

Excellent. I felt completely supported by the team. My settlement was life changing.

I had such a good experience with Hay & Kilner. They were super professional but kind, always responsive and efficient, they knew their stuff inside out and guided me through the case managing my expectations but exceeding them at every step. I can't praise them enough.

After learning that I had a fault with a medical procedure, I was advised to contact this firm by a friend. It was the best advice I could have had and cannot speak more highly of them.

The practice team stand out for their deep expertise, client-focused approach, and ability to deliver strategic legal solutions tailored to complex challenges. They combine technical excellence with a commitment to understanding each client's unique needs.

Communication is very important and this is something that Hay & Kilner does well.

Hay Kilner is an excellent law firm and I would 100% recommend them to anyone looking to launch a clinical negligence claim. They make clients comfortable with the legal processes and procedures.

One of the most experienced and professional Clinical Negligence firms in the North East.

Accreditations

Legal 500 2025 - Top Tier Firm
Headway Solicitors Directors Accreditation

Meet the team

Lauren Hall
Lauren has successfully recovered substantial damages for clients in respect of clinical and dental negligence.
David Bradshaw
A Partner in the firm, David has over 30 years’ experience working in the clinical negligence field and handles some of the most complex and substantial of our medical negligence cases.
Helen Morland
Helen has a varied and complex caseload with significant expertise in cases involving cerebral palsy, brain injury claims, spinal injury, and cancer.
Michael Scobie
Michael is an experienced solicitor acting on behalf of individuals who have suffered injury as a result of medical negligence and on behalf of families where medical negligence has resulted in the loss of a loved one.
Michael Taylor
As an Associate Michael has assisted clients across a range of clinical negligence claims including catastrophic birth, brain, and spinal injuries.
Sophie Moss
Sophie has a varied caseload with experience dealing with all types of cases. She has experience dealing with all aspects of a claim from the taking of initial instructions and assessment of merits, to preparation of trial bundles and attendances at settlement meetings.
Athena Fernyhough
Athena is a Trainee Solicitor who sits in our Clinical Negligence team.
Sabrina Tang
Sabrina supports all members of the Clinical Negligence Team.
Ailish Simpson
Ailish graduated from Northumbria University with a First Class Masters degree in Law and joined the Clinical Negligence and Personal Injury team in September 2024.
Izzy Robinson
Izzy supports all members of the Clinical Negligence Team.
Nina Kennett
Nina assists all members of the clinical negligence department in a variety of cases

Expert commentary & updates

Skin Cancer Awareness Month: Understanding the signs and the impact of delayed diagnosis
Learn the signs and symptoms of skin cancer, the importance of early diagnosis, and the impact delayed treatment can have in this guide from Izzy Robinson from our Clinical Negligence Team.
£75,000 awarded after inadequate consent process led to permanent hearing loss
Client awarded £75,000 after inadequate consent process led to permanent hearing loss following surgery. Read more from Sophie Moss from our Clinical Negligence Team.
Use of recalled heart device at Newcastle Hospitals: What patients need to know
Nina Kennett, from our Clinical Negligence Team, explains the recalled heart device used at Newcastle Hospitals, what patients need to know and potential legal options.
A guide to fatal accident claims
If you have lost a loved one through a fatal accident, our compassionate solicitors are here to help. Please contact us for no-win, no-fee claims support.
Complaints about medical care and treatment
Our step-by-step guide on how to make a complaint about medical care and treatment. Contact us today for a free, no-obligation initial consultation.
Six-figure settlement for negligent treatment resulting in long-term impairment
Helen Morland, from our Clinical Negligence Team, outlines a medical negligence settlement involving long-term impairment due to negligent care, explaining how compensation claims can help those affected.
High Court rules in favour of brain-injured patient in landmark consent and surgery planning case
Hay & Kilner’s Clinical Negligence Team wins a landmark High Court case for a young mother left brain-injured after heart surgery errors, securing justice and paving the way for life-changing support.

You may also need advice on

Personal Injury Claims

Hay & Kilner, personal injury solicitor Newcastle, are experts in accident compensation claims, offering injury claim advice on a ‘no win no fee’ basis.

Serious Injury Claims

Have you experienced a serious injury that wasn’t your fault? Our team of serious injury solicitors is here to support you and help you get the compensation you are entitled to.

Amputation Claims

If you’ve suffered an amputation through an accident that wasn’t your fault, let our amputation claims lawyers help you get the compensation you deserve.

Birth Injury Claims

You may be entitled to claim compensation if you or your child have been injured during pregnancy or labour. Start your pregnancy or birth injury claim today.

Brain Injury Claims

Contact our brain injury claim solicitors in Newcastle for compassionate and professional legal support. We’ll help you get the justice you deserve.

Cancer Misdiagnosis Claims

Everyone knows that early, and prompt, diagnosis and treatment of cancer gives a patient the best chance of survival. However, doctors or other medical professionals sometimes make mistakes and may diagnose your symptoms too late. This can result in your cancer spreading, making it more difficult to treat and can result in a reduced prognosis and life expectancy

Eye Injury (Ophthalmic) Claims

Sight is often considered to be one of the most important senses we have and, when it is affected, reduced, or lost altogether, this has a major impact on a person’s everyday life. Injuries arising out of negligent ophthalmic treatment can therefore be significant and you may be entitled to claim compensation.

Fatal Claims

If a friend or family member has died because of negligent medical care, treatment or procedure, we understand it will be an extremely difficult time for you but we are here to help you find out what happened and try to obtain compensation on behalf of your loved one.

GP Negligence Claims

Your GP, or GP practice, is often the first place you go to when you have a medical problem. For example GPs are responsible for considering potential diagnoses, treating your symptoms (where possible), and/or arranging and referring you for tests, specialist care and appropriate treatments. There are multiple opportunities for things to go wrong, or mistakes to be made which can result in all sorts of injuries ranging from minor to severe.

Obstetric and Gynaecological Claims

Obstetricians and Gynaecologists are not only involved in the care of pregnant women, labour and childbirth, but also provide care and treatment to women for a range of other symptoms and conditions. Mistakes can occur at any time and, if you have suffered injury as a result of medical negligence i.e. because of a mistake made by an obstetrician or gynaecologist, you may be entitled to compensation.

Orthopaedic Claims

Orthopaedic care covers a range of conditions and treatments involving bones, joints, ligaments and tendons, to name a few. Mistakes can occur at any time and, if you have suffered injury as a result of medical negligence i.e. because of a mistake made by a doctor, surgeon, or other healthcare practitioner, you may be entitled to compensation.

Pregnancy and Birth Injury to Mother Claims

During pregnancy, an expectant mother is treated by a range of practitioners they may not have come across before such as gynaecologists and midwives. Everyone deserves the best care during their pregnancies and labour but, sometimes mistakes occur, and injuries can happen. If you have suffered an injury as a result of negligence during your pregnancy or labour, you may be entitled to compensation.

Sepsis and Meningitis Claims

Sepsis is a disease, sometimes known as septicaemia or blood poisoning. Meningitis is a disease which causes inflammation of the membranes in your brain. Both are potentially life-threatening conditions. Due to their potential severity, it is crucial that sepsis and meningitis are diagnosed and treated as early as possible. If you suffered from sepsis or meningitis and feel it was misdiagnosed or there was a delay in diagnosis/treatment, you may be entitled to claim compensation.

Spinal Injury Claims

Spinal injuries can develop very quickly and have devastating effects on a patient’s life and that of their family and friends. If you have suffered a spinal injury as a result of medical negligence i.e. because of a mistake made by a doctor, surgeon, or other healthcare practitioner, you may be entitled to compensation.

Surgical Negligence Claims

Operations should always be performed to an appropriate standard of care and surgical technique. However, mistakes can happen during any operation and can cause you unnecessary pain and suffering. If you have suffered an injury as a result of surgical negligence i.e. because of a mistake made by a doctor, surgeon, or other healthcare practitioner, you may be entitled to compensation.

Spousal Maintenance

Our experts help spouses to navigate the intricacies of spousal maintenance, ensuring fair and equitable arrangements tailored to each individual's unique circumstances.

Start your clinical negligence claim

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‘Hay & Kilner’ and ‘Hay & Kilner Law Firm’ are both trading names of Hay & Kilner LLP, a limited liability partnership registered in England & Wales with registered number OC418767. Our registered office is at The Lumen, St James' Boulevard, Newcastle Helix, Newcastle upon Tyne NE4 5BZ and we are authorised and regulated by the Solicitors Regulation Authority (Authorisation number 643191). We use the word ‘partner’ to refer to a member of Hay & Kilner LLP. A list of the members is available at our registered office.